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BSI BS ISO 23592:2021

Service excellence. Principles and model
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BSI BS ISO 23592:2021

Service excellence. Principles and model

PUBLISH DATE 2021
PAGES 32
BSI BS ISO 23592:2021

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

SDO BSI: British Standards Institution
Document Number ISO 23592
Publication Date June 23, 2021
Language en - English
Page Count 32
Revision Level
Supercedes
Committee SVS/0
Publish Date Document Id Type View
June 23, 2021 BS ISO 23592:2021 Revision