BSI PD ISO/IEC TR 20000-11:2015

Current Revision
Information technology. Service management -- Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

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A newer publication replaces it: BSI PD ISO/IEC TS 20000-11


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BSI PD ISO/IEC TR 20000-11:2015

Information technology. Service management -- Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

PUBLISH DATE 2016
PAGES 58
BSI PD ISO/IEC TR 20000-11:2015

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