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BSI PD ISO/IEC TR 22446:2017

Information technology. Continual performance improvement of IT enabled services
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BSI PD ISO/IEC TR 22446:2017

Information technology. Continual performance improvement of IT enabled services

PUBLISH DATE 2017
PAGES 32
BSI PD ISO/IEC TR 22446:2017

This document establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series.

This process ensures successful deployment and service performance criteria fulfilment.

This process is based on a predictive performance evaluation method and a related repository.

This document is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000‑1 .

This document does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology.

This document does not offer techniques for implementing the continual performance improvement process.

SDO BSI: British Standards Institution
Document Number ISO/IEC TR 22446
Publication Date Dec. 8, 2017
Language en - English
Page Count 32
Revision Level
Supercedes
Committee IST/60
Publish Date Document Id Type View
Dec. 8, 2017 PD ISO/IEC TR 22446:2017 Revision