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BSI PD ISO/TR 28118:2009

Information and documentation. Performance indicators for national libraries
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BSI PD ISO/TR 28118:2009

Information and documentation. Performance indicators for national libraries

PUBLISH DATE 2009
PAGES 102
BSI PD ISO/TR 28118:2009

This Technical Report establishes the performance indicators for national libraries. It is also applicable to libraries with regional tasks and without a defined population to be served, as many of their evaluation problems correspond to those of national libraries.

The performance indicators are of special interest for comparison over time within the same library. Comparisons between libraries are possible, if differences in the tasks and constituencies of the libraries are taken into account.

This Technical Report does not include performance indicators for evaluating the outcomes or impact of library services either on individuals, on the communities that libraries serve, or on society at this time. Since this is an evolving area of performance measurement for libraries, such performance indicators can be added at a later date.

This Technical Report is not intended to exclude the use of any performance indicators which have not been specified herein.

SDO BSI: British Standards Institution
Document Number ISO/TR 28118
Publication Date May 31, 2009
Language en - English
Page Count
Revision Level
Supercedes
Committee IDT/2
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