This International Standard specifies the Services and Event Reports for Computer-Supported Telecommunications Applications, Phase III (CSTA). This International Standard is focused on providing application service interfaces to a Switching Function, Computing Function and a Special Resource Function. A CSTA application interface is disassociated from the various user-network interfaces and network-network interfaces CSTA applications may serve, observe or manipulate. Because CSTA operates with existing telecommunications interfaces indirectly, it operates generically, so that differences among various existing interfaces are hidden from CSTA applications. Support of user-to-network interfaces is outside the scope of CSTA. Although most terminal equipment (TE) are suitable for use with CSTA there will be instances of TE that will not be suitable in certain circumstances. Examples are
This International Standard is part of a suite of CSTA Standards and Technical Reports that provide a comprehensive description of the architectural and practical issues involved in applying, implementing, and utilizing CSTA-based CTI applications
| SDO | CSA: Canadian Standards Association |
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| Publication Date | Jan. 1, 2014 |
| Language | en - English |
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