CSA CAN/CSA-ISO/IEC 20000-6:18 (R2023)

Current Reaffirmation
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems (Adopted ISO/IEC 20000-6:2017, first edition, 2017-06)

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CSA CAN/CSA-ISO/IEC 20000-6:18 (R2023)
Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems (Adopted ISO/IEC 20000-6:2017, first edition, 2017-06)
Scope

This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies. A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.

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