ISO/TS 24082:2021

Current Revision
Service excellence - Designing excellent service to achieve outstanding customer experiences

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ISO/TS 24082:2021

Service excellence - Designing excellent service to achieve outstanding customer experiences

PUBLISH DATE 2021
ISO/TS 24082:2021

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience.

It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

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