ISO/TS 8000-65:2020

Current Revision

Data quality - Part 65: Data quality management: Process measurement questionnaire

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ISO/TS 8000-65:2020

Name: ISO/TS 8000-65:2020 – Data quality - Part 65: Data quality management: Process measurement questionnaire
Brand: International Organization for Standardization
SKU: ISO/TS 8000-65:2020
Price: 200.97 USD
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Data quality - Part 65: Data quality management: Process measurement questionnaire

PUBLISH DATE 2020

ISO/TS 8000-65:2020

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000‑61.

NOTE 1: This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process.

The following are within the scope of this document:

guiding principles for generating questions from the process outcomes specified by ISO 8000‑61;
one or more questions for each outcome of every process in ISO 8000‑61;
a measurement method based on a simple indicator and measurement scale for each question;
guidance on how to present the results generated by the questionnaire.

NOTE 2: The questions and corresponding indicators in this document conform to the requirements of ISO 8000‑63.

The following is outside the scope of this document:

defining how the questions relate to models of organizational process maturity.

NOTE 3: Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently.

EXAMPLE: ISO 8000‑62 and ISO 8000‑64 [1] specify how to use maturity models with ISO 8000‑61.

[1] Under preparation.