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ISO/IEC TS 19770-10:2025

Information technology - IT asset management - Part 10: Guidance for implementing ITAM
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ISO/IEC TS 19770-10:2025

Information technology - IT asset management - Part 10: Guidance for implementing ITAM

PUBLISH DATE 2025
ISO/IEC TS 19770-10:2025

This document covers the following information technology asset management (ITAM) system processes:

a) Management system processes for the overall system of IT asset management (not described in ISO/IEC 19770-1 in detail), which are specified in this document for comprehensive coverage and consistency of explanations; these include:

  • understanding the external context and shareholder needs (7.1, 7.2 and 10.2);
  • leadership, policy and organization (10.3);
  • establishing and maintaining the management system (10.4);
  • planning and risk management (10.5);
  • support (including resources, competence, awareness, and communication – 10.6);
  • executing functional and life cycle processes (10.7);
  • performance evaluation and improvement (10.8);

b) Functional management processes for IT assets (not described in ISO/IEC 19770-1 in detail), which are cross-cutting processes that integrate with life-cycle processes for IT assets and which are shared with most IT management system standards, though sometimes slightly differently grouped; these include:

  • change management (11.2; also required by ISO/IEC 19770-1);
  • data management;
  • license management;
  • security management;
  • relationship and contract management;
  • financial management;
  • service level management;
  • other risk management;

c) Life cycle management processes for IT assets as specified in ISO/IEC 19770-1, which are grouped and named slightly differently by different methodologies; these include:

  • specification;
  • development;
  • acquisition;
  • release;
  • deployment;
  • operation;
  • retirement.

This document is applicable to all ITAM implementations. This document can be applied to all types of IT assets and by all types and sizes of organizations.

SDO ISO: International Organization for Standardization
Document Number ISO/IEC 19770
Publication Date Jan. 1, 2025
Language en - English
Page Count 160
Revision Level
Supercedes
Committee ISO/IEC JTC 1/SC 7
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