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ISO/IEC TS 30105-6:2021

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management
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ISO/IEC TS 30105-6:2021

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 6: Guidelines on risk management

PUBLISH DATE 2021
ISO/IEC TS 30105-6:2021

This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.

This document:

  • covers IT enabled business processes that are outsourced;
  • is applicable to the service provider;
  • is applicable to all lifecycle processes of ITES-BPO;
  • is not intended to cover IT services.

The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

SDO ISO: International Organization for Standardization
Document Number ISO/IEC 30105
Publication Date Oct. 1, 2021
Language en - English
Page Count
Revision Level
Supercedes
Committee ISO/IEC JTC 1/SC 40
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