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BSI BS EN 50134-7:2017

Alarm systems. Social alarm systems -- Application guidelines
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BSI BS EN 50134-7:2017

Alarm systems. Social alarm systems -- Application guidelines

PUBLISH DATE 2017
PAGES 20
BSI BS EN 50134-7:2017

This standard applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider.

This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for:

  1. general requirements;

  2. marketing;

  3. sale and referral;

  4. assessment;

  5. installation;

  6. alarm monitoring;

  7. response arrangement;

  8. operational records;

  9. service and maintenance;

  10. risk management;

  11. service development and improvement;

  12. workforce.

NOTE

The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.

SDO BSI: British Standards Institution
Document Number EN 50134-7
Publication Date Feb. 28, 2017
Language en - English
Page Count 20
Revision Level
Supercedes
Committee GW/1/12
Publish Date Document Id Type View
Feb. 28, 2017 BS EN 50134-7:2017 Revision
Sept. 15, 1996 BS EN 50134-7:1996 Revision